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Custom Orders
(For MicroDwarf custom order information,
click here)
Designs
by Dorian cake tops are in stock or can be made as-is (see
item pages) unless otherwise specified, but can also be custom made for each wedding or other occasion. The easiest way to place a custom order is by
e-mail (do not send credit card numbers) or phone. I will need the name or style of the design you are interested in, your color scheme, the date of your wedding, and your contact information. We can work out the details from there.
For approximate rates of custom work,
click here.
For color matching to your wedding
colors, you may send me swatches of ribbon or fabric, if you like,
and I'll match them as closely as possible. Note that computer
monitors may display colors inaccurately.
Any design in stock can be picked up or shipped immediately upon receipt of payment. If you prefer custom work, I will begin as soon as I receive a 25% deposit, and ship as soon as I am finished (within the time we agree upon). You may also order or bid on one from
eBay.
Most cake tops take between 2-5 hours to hand-craft, so I prefer at least
six to eight weeks notice before your wedding, for custom work, so you will receive
photos two weeks before the wedding date for your review, in case any modifications are desired. If review is not needed,
four to eight weeks notice is usually enough. If you need your design sooner, I am willing to provide rush service if I possibly can;
a $35 rush charge and upgraded shipping charge may apply
for orders needing shipment within four weeks, and a $45 charge for
those needing shipment within two weeks.
Photos of all custom work (styles or colors not
recreated from designs shown online) are posted for review before shipping.
I accept Money Orders, Cashiers checks, Personal checks (10 day waiting period for check to clear, although I will start custom designs before that), PayPal, and MasterCard, Visa and Discover. All internet orders are transmitted via secure server.
Pricing: See
In-stock designs and approximate rates for
Custom-made cake toppers
Pricing is based upon the quality and cost of components, and the hours required to craft each design to perfection in beauty and balance, to assure it's lasting value.
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Care and Safety:
Safety Cautions:
©
Keep away from children under 5 years of age.
I use only safe, non-toxic
materials in my designs, but some of
the decorations are small and could be picked and
swallowed
by an inquisitive young one, which may cause choking.
©
Keep away from flame and extreme heat.
Parts of the designs are flammable.
Care:
Dorians Designs are made to last. With a little
care, you can ensure enjoyment of your design for many long years.
©
Handle design carefully by its base only.
©
Keep out of direct sunlight.
Colors will eventually fade in direct sunlight.
©
Do not allow air fern to become wet.
Wet air fern can stain other nearby design elements.
©
If tulle should become ruffled,
lightly spray with water (avoiding air fern) and smooth by hand.
©
For maximum longevity,
store in an enclosed glass dome or curio cabinet.
Phone: (505)
883-1084
Albuquerque, NM
Toll Free:
(866) 883-1084
Contact me for
vintage cake top repair and restoration
e-mail me or
call toll free: (866) 883-1084
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Designs by Dorian is a member of the
Certified Wedding Professionals
and upholds their codes of ethics and standards.

Designs by Dorian policies are not all applicable
to
Custom MicroDwarf orders, but
fall under those of MicroDwarf. Details are
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Designs by Dorian Warranty
(For Micro Dwarf warranty
information, click here)
If purchased directly from me and unused, your Designs
by Dorian cake top may be returned to us
at your cost on a case-by-case basis for a refund minus shipping costs
and a 25% restocking fee within five (5) working days of receipt,
unless other arrangements have been made. It must be returned in its original packing materials and in
good unused condition. No refunds will be issued for any reason after the cake top has been
used.
If a refund is
requested prior to work being started on a Designs by Dorian cake
top, and if no components have been special ordered for it, a full
refund will be issued. Components are usually ordered within a few
weeks of the order being placed (or immediately for rush orders),
but may be ordered at any time. Once we have ordered any special
components, a partial refund may be issued depending on the nature
and cost of these components, on a case-by-case basis.
I triple-box my delicate designs, and double box all
others, so it is unlikely that they would sustain damage in
shipping; However, if you discover damage to your cake top upon
receiving it, please save all packing materials and contact me
within ten days of receipt for instructions on how to claim
insurance from the carrier: This insurance should cover either
repairing or replacing the cake top if possible and if desired.
Should a design out of warranty become damaged, I will
repair it for a nominal fee if possible.
Designs purchased from a retailer are sold under the retailers return policy, although I reserve the right to repair a damaged top upon request, and to waive repair charges at my discretion.
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Shipping: |
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Domestic & International |
For MicroDwarf
shipping information,
click here
Domestic
orders will ship FedEx to anywhere in the US (2-5 days to
delivery). Custom orders will be finished with photos posted
online for review, usually within 4-6 weeks of order, and will
be shipped within a few days of your approval. Orders in
stock will be shipped within a few days of order. An $18
shipping & packaging charge will be added at checkout.
Rush orders
will be shipped insured USPS Priority ($22 additional) or
Overnight at cost if needed (see the
USPS website for an
estimate: each design weighs 3 or 4 four pounds). Cake tops
not in stock and needing shipment in less than four weeks
from the date of order may be subject to a $35
rush
charge, and $45 if shipment is needed in less than two
weeks.
For information on
International Shipping,
click here. To pay for rush orders, USPS Priority mail upgrade,
or International shipping payment to Australia, Canada,
France, Spain, or
the UK,
click here.
Delicate designs are
triple-boxed to ensure that they arrive in perfect condition.
Rush orders may be shipped
Second Day or Overnight
at cost.
E-mail me with your address for exact amount.
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Designs by Dorian Cake toppers are
packaged in clear boxes with gold inserts,
and delicate designs are triple-boxed for shipping.
Designs by Dorian on eBay
all designs © 2003 Designs by Dorian
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Privacy Policy:
Designs by Dorian does not share any personal
information gathered from this website or from any
correspondence, by email or otherwise (except as specifically
listed below), with anyone, unless legally required to do so,
without the express permission of the originator. We do not
compile email lists or mailing lists from our customers.
Payments are routed through a secure VeriSign server, and we do
not store any credit card information.
Except for excerpts from e-mail I receive from customers
who have purchased my tops or services (which I may use on my
Feedback page
unless requested otherwise, and which I post anonymously with only initials, city and
state), any and all information I receive from you will be used only to respond to your requests for information, services, or products. I do not use your personal information for any other purpose; I never sell it to any third party; and, I never share it with any third party* unless you provide written permission or as required by law.
*Orders for MicroDwarf figurines (Figurines
that resemble YOU) will be forwarded to MicroDwarf with
discounted price to you, and I may post a photo of the finished
polymer clay top with submitted photos as returned to me from
MicroDwarf, but with no identifying text, unless you request
otherwise. For MicroDwarf privacy policy,
click here.
*I may forward an initial e-mail request for cake tops I cannot make to a designer or company who should be able to help, but I will always notify you of whom your e-mail is forwarded to, and will never do so should you request.
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